Ticket Pricing
Ticket Pricing
Theatre performances have a colour classification on different nights with a range of pricing depending on the type of seat you choose (see image below). When booking by phone or in person, Box Office staff will discuss your choice of seating and ticket prices with you.
2024 Ticket Pricing *Plus Ticket Levy (see info further down)
Concession Tickets**
Students, those aged 25 and under, those on unemployment or disability benefits, and freelance art sector workers can get concession discounts on selected theatre performances (proof of eligibility required).
Over 65s
Receive £2 off selected theatre performances (excludes PURPLE and GREEN priced performances).
Live's Youth Theatre Members & Family Max Card holders:
Get one £3 ticket for the young person, on selected performances, subject to age suitability.
Carer Companions:
A free ticket is available for a carer companion when they are essential to enable an individual to access the theatre, available from Box Office in person or by phone.
Equity Card Holders:
Receive £2 off selected theatre performances (excludes PURPLE and GREEN priced performances).
Group/teacher/tutor discount:
For every 10 tickets bought for the same performance get one additional ticket free. This offer may not apply to certain visiting theatre productions.
Exchanges:
All tickets and vouchers are non refundable. Tickets can only be exchanged for another performance of the same show, up to 48 hours before the performance. A fee of £1 per ticket (up to a maximum of £5 per transaction) applies. All tickets must be produced before an exchange can be processed before an exchange can processed. Exchanges are subject to availability and at Live Theatre's discretion.
Collection:
Tickets can be mailed out, at an extra charge of £1, collected from the Box Office free of charge, or emailed to you to print at home or show on your mobile device in digital form free of charge.
**Only one concession per ticket applies. Proof of eligibility for any concession will be required on collection of tickets.
*Introduction of Ticket Levy 2024
Live Theatre is based in a complex of special, historic buildings on Newcastle’s Quayside. It is a unique space that we care about and strive to maintain to the highest level.
This year we have introduced a Ticket Levy to all of our bookings to support the cost of looking after our buildings. A levy is an additional charge added to your ticket price which is ring fenced for something particular. We will use the money raised by the Levy to invest in and maintain our beautiful buildings.
We have resisted implementing any additional charges before as we do our best to look after the theatre and keep ticket prices as low as we possibly can. However, every year we spend over £50,000 on basic annual repair and maintenance costs and this is before we add in emergency repairs and the cost of running the building which is increasing every year.
We have set the Levy at £1 per ticket, if we sell 15,000 tickets per year we will have £15,000 we don’t currently have that is ringfenced for protecting the venue you know and love.
We haven’t taken this decision lightly as we want as many people as possible to enjoy a night out with us. We’d like to thank you in advance for supporting us and you can be assured we are grateful for the support you give us. Each year we will provide an update on how we have spent the Levy so you can see how you have contributed to safeguarding Live Theatre.
Box Office
Box Office is open for telephone and in person bookings (0191 232 1232) from Tuesday to Friday between 12 noon and 4pm, and until 8pm when there is an evening performance. Opening hours on Saturdays and Sundays vary, depending on the performance schedule. Live Theatre is normally closed on Bank Holidays.
